Service Engineer (Machine Tools) - Kuala Lumpur

Service Engineer (Machine Tools)

Location : Kuala Lumpur

Salary : RM 5,000 - 6,000

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job description

  • Responsible for the services work on products as well as systems within the organization and possible support overseas clients
  • Resolving servicing issues, identify spare parts, carry out repairs (e.g. mechanics, electronics, hydraulics, control technology, pneumatic.)
  • Carry out preventive servicing in accordance to servicing list
  • Identify needed spare parts, confirm and arrange on order with customers.
  • Provide interim solutions with in-house service and management as well as discuss with customer. Ensure documentation on service application done.
  • Implement documentation on introduction and installation feedback in accordance to quality management.
  • Provide service training for customers and keep internal in-house service informed, develop training documents
  • Advise customers on necessary repair points and keep servicing check list updated
  • Perform rebuilding and retrofitting as well as carry out service updates and data protections. 
  • Consult customers concerning technical innovations
  • Encourage improvements and document technical weak spots in additional report
  • Investigate the efficiency when carrying out the production assistance with client
Requirements:
  • Diploma/Degree in Mechanical/Mechatronics/Electrical Engineering or relevant discipline or equivalent.
  • Preferably with 3 years’ experience in similar environment/related field will be an added advantage and preferable with some experience in MNC
  • Able to work independently and good problem solving skill
  • Team player with optimistic, persistent attitude, able to work under pressure and time constraints
  • Experience in using MS Office (Word, Excel, PowerPoint, Outlook, IT) and other Windows Based programming tools (QuickFlow; TruControl)
  • Good command both spoken and written English.  
Benefits :
 
  • 5 days work week  
  • Attractive staff fringe benefit including 13th months salary, performance bonus, dental aid, Hospitalization & Surgical Life Insurance, Personal Accident & etc

Company Background
The client is a world’s leading MNC specialised in machine tools and lasers for industrial manufacturing. 

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