Responsibilities:-

• To handle after sales service customer enquiry through email or phone call.
• To prepare quotations/service proposals for customers in Singapore market.
• To process after sales service ordering/invoicing including spare parts, technical services, and other after sales related scope such as warranty claim.
• To work closely with technical service team for daily service job coordination.
• To handle hardcopy documents filling including scanning reports/delivery notes and other related documents into system.
• To work closely with supply chain colleague in managing warehouse inventory, such as incoming/outgoing stock delivery and stocks movement control.
• To physically reorganize inventory/stock in warehouse.
• Manage and monitor item information in ERP system including price list, customer asset management and etc.
• Preparing monthly report for after sales service related topic.
• Other related tasks as required.

Requirements:-

• Minimum Diploma or Degree in Administration, or related field.
• Prior working experience in after sales service, experience in an established ERP system is an added advantage.
• Proficiency (both spoken and written) in English
• A team player and able to complete the task within the timeline
• Good organisational skills with strong sense of discipline and responsibility
• Customer oriented, result driven and can both work independently and as a member of a team 
• Salary commensurate with experience

Benefits:

Company Background